Articles

 Can I order a multi-year subscription?

Yes, just send your custom request via https://shop.proxmox.com/contact.php

 Cancellation of a Proxmox subscription

You can cancel your Proxmox subscription at any time. A billing cycle is one year from purchase...

 Downgrade

Downgrades are not possible during the one year subscription period. If you want to downgrade...

 How can I purchase a Proxmox Offline Mirror key?

If you want to purchase a subscription key for the Proxmox Offline Mirror tool, please contact us

 Payment methods - How can I buy?

At checkout, you can choose your preferred payment method: Bank transfer Credit card PayPal...

 Renewal

If you purchased your subscription via the Proxmox online shop at https://shop.proxmox.com, we...

 Upgrade - How can I upgrade my subscription level and/or CPU number?

You can easily upgrade from one subscription level to a higher one during your current...

 VAT ID is not accepted

If your VAT ID is not accepted during the registration process, this might be due to a time out...

 Will I be charged VAT?

We are required to collect VAT charges from our customers based on the information you make...