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DowngradeDowngrades are not possible during the one year subscription period. If you want to downgrade...
How do I upload my Proxmox VE subcription key to my Proxmox VE host?After your purchase has been confirmed you will receive a welcome email including the...
How many CPUs (or CPU-sockets) do I have?To find out how many physical CPU-sockets (or sockets) there are on your server go to the...
How many subscriptions do I need for my servers?Each Proxmox VE server needs a subscription with the right CPU socket count (1 CPU, 2 CPU, or 4...
How many support tickets do I get in total if I buy two or more subscriptions?With every subscription you purchase you’ll get a certain amount of included support...
I run a Proxmox VE Cluster. How many subscriptions do I need?In a Proxmox VE cluster all nodes need to have the same subscription level. Example: Consider...
Server change - How can I move my current subscription key to the new server?If you want to move your subscription key to a new server, for example because you have replaced...
Technical support questionsTo submit a technical support question please go to the Proxmox Customer Portal at...
Upgrade - How can I upgrade my subscription level and/or CPU number?You can easily upgrade from a lower subscription level to a higher level during your current...
What is the Enterprise Repository?The Enterprise Repository is the default, stable and recommended package repository for the...